Last updated: 24 July 2026

B2Bold Media Ltd (“B2Bold”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, apply for one of our programmes, attend a B2Bold event or otherwise interact with our community.

For questions about this policy or how we use your information, please contact:

B2Bold Media Ltd
Email: hello@b2boldcommunity.com

1. Information we collect

Depending on how you interact with B2Bold, we may collect:

• Your name and email address

• Your job title, company and level of professional experience

• Information included in event registrations, programme applications or contact forms

• The B2Bold programme or module in which you are interested

• Payment and booking information relating to events or programmes

• Your communication preferences

• Messages, enquiries and feedback you send to us

• Photographs and video recordings taken at B2Bold events

• Technical information such as your IP address, browser, device type and website activity

• Any accessibility, dietary or other requirements you voluntarily provide when attending an event

Payments and ticket bookings may be processed through Eventbrite. B2Bold does not receive or store your complete payment card details.

Please avoid including sensitive personal information in forms or emails unless it is necessary for us to accommodate a specific requirement.

2. How we collect your information

We may collect personal information:

• When you complete a form on our Squarespace website

• When you apply for the B2Bold Growth Lab or another programme

• When you register for or purchase a ticket to an event through Eventbrite

• When you email or otherwise contact us

• When you subscribe to receive updates from B2Bold

• When you attend an event where photography or filming is taking place

• Automatically through cookies and similar website technologies

When you register through Eventbrite, Eventbrite may also process your information under its own privacy policy.

3. How we use your information

We may use your information to:

• Respond to enquiries

• Process event registrations and programme applications

• Deliver events, mentoring sessions, workshops and other B2Bold services

• Manage payments, bookings, attendance and refunds

• Communicate important information about an event or programme

• Assess applications and match participants with appropriate modules or mentors

• Maintain financial, administrative and attendance records

• Improve our website, events and programmes

• Keep our website secure and understand how it is used

• Send B2Bold news, event announcements and programme updates where you have agreed to receive them

• Promote B2Bold and document our events through photography and video

• Meet our legal, accounting and regulatory responsibilities

We will not sell your personal information.

4. Our lawful bases

Under UK data protection law, we must have a lawful reason for using your personal information. We may rely on:

Contract: When we need your information to process a booking, deliver a programme or provide a service you have requested.

Steps before entering into a contract: When you apply for a programme or ask for information about a paid service.

Consent: When you choose to receive marketing communications or where we specifically ask for your permission.

Legitimate interests: When it is reasonably necessary to operate and promote B2Bold, respond to enquiries, improve our services, maintain relationships with our community or protect our website and business. We consider the impact on your privacy before relying on this basis.

Legal obligation: When we need to retain records or use information to comply with tax, accounting or other legal requirements.

You may withdraw your consent to marketing at any time by emailing hello@b2boldcommunity.com.

5. Marketing communications

We will only send marketing emails where we have an appropriate lawful basis to do so.

You can unsubscribe at any time by using the unsubscribe instructions included in the communication or by emailing hello@b2boldcommunity.com.

Withdrawing from marketing will not prevent us from sending essential messages about an event, booking or programme in which you are participating.

6. Event photography and filming

Photography or filming may take place at B2Bold events for community, editorial and promotional purposes, including use on our website, social media channels and marketing materials.

Where possible, we will notify attendees before or during the event that photography or filming is taking place. If you do not wish to be photographed or filmed, please tell a member of the B2Bold team at the event or email us in advance.

We will take particular care when using close-up or individually focused images and will consider requests to remove an identifiable photograph from future use.

7. Cookies and website analytics

Our Squarespace website may use cookies and similar technologies to:

• Ensure the website functions correctly

• Remember visitor preferences

• Maintain website security

• Understand how visitors use the website

• Measure and improve website performance

Strictly necessary cookies may operate without consent because they are required for the website to function.

Where required, optional analytics or other non-essential cookies will only be used after you have made a choice through our cookie banner. You can change your cookie preferences or block cookies through your browser settings.

Disabling certain cookies may affect how parts of the website work.

8. Who we share information with

We may share personal information with trusted service providers where necessary to operate B2Bold, including:

• Squarespace, which hosts our website and forms

• Eventbrite, which processes event registrations, tickets and payments

• Google Workspace and Gmail, which we use for business communications and record management

• Event venues, mentors, speakers or delivery partners where limited information is required to provide an event or programme

• Accountants, professional advisers and other business support providers

• Government authorities, regulators or law enforcement where disclosure is legally required

These organisations may act as processors or, in some circumstances, as independent controllers of your information.

We only share the information reasonably required for the relevant purpose.

9. International data transfers

Some of our service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we expect appropriate safeguards to be used, such as UK adequacy regulations, approved contractual protections or other safeguards recognised under UK data protection law.

10. How long we keep your information

We retain personal information only for as long as reasonably necessary.

Generally:

• Enquiries may be retained for up to two years after our last communication

• Unsuccessful programme applications may be retained for up to 12 months

• Participant, booking and transaction records may be retained for up to six years where required for legal, tax or accounting purposes

• Marketing information may be retained until you unsubscribe or we determine that it is no longer current

• Photographs and videos may be retained while they remain relevant to B2Bold’s community, history and promotional activities, subject to reasonable objections or removal requests

• Technical and website information is retained according to the settings and retention periods used by our website and analytics providers

We may retain limited information where necessary to record an unsubscribe request or establish, exercise or defend legal claims.

11. How we protect your information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

Access is limited to people and providers who need the information for legitimate business purposes.

However, no online system or method of electronic storage can be guaranteed to be completely secure.

12. Your rights

Depending on the circumstances, you may have the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your information

• Ask us to restrict how we use your information

• Object to certain uses of your information

• Request a portable copy of information you provided to us

• Withdraw consent at any time where we rely on consent

You have the right to object at any time to the use of your personal information for direct marketing.

To exercise your rights, email hello@b2boldcommunity.com. We may need to verify your identity before completing a request.

You also have the right to complain to the Information Commissioner’s Office at www.ico.org.uk. We would appreciate the opportunity to address your concerns first, but you are not required to contact us before approaching the ICO.

13. Third-party websites

Our website may contain links to third-party websites, including Eventbrite and social media platforms.

We are not responsible for how those third parties collect or use personal information. Please review their privacy policies before submitting your information.

14. Children’s information

B2Bold’s events and programmes are intended for professionals aged 18 and over. We do not knowingly collect personal information from children.

15. Changes to this policy

We may update this Privacy Policy when our services, technology or legal responsibilities change.

The latest version will always be published on our website with the date of the most recent update.